How can I test the API connection to make sure it's working?

Sometimes we may run into an issue where our API connection isn't working for one reason or another.  

For example:

  • There may be a reverse proxy in place that requires enabling the X-Forwarded-For seting
  • Or - there may be some kind of firewall in place blocking certain types of POST requests

If you've made changes on your end that you expect should have resolved the API connection problem, you can just hop into the Settings > Connection setting and click Test Connection.

Here's what you want to see:

Here's an example of what you don't want to see:

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