The review request form doesn't seem to be working

There are a few known issues with the review request email trigger that has the embedded form in it - it doesn't work in several email clients including iOS and Outlook b/c they basically block form submission from within an email.

I've addressed this with a new type of review request email which you can see more about here:
One-click review request

This feature is available within MageMail v2, which requires a separate account creation (more info).

You can also use a simpler version of the review request email in v1 which simply links them out to the product page to post a review instead of using the embedded form.

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