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Billing

  • Why is there a minimum revenue level requirement?
  • Where can I update my credit card?
  • What if certain orders need to be excluded from billing attribution?
  • How is uncaptured revenue calculated?
  • Why is MageMail's order attribution higher than what Google Analytics is showing?
  • Is the 3% fee based on the grand total including tax, shipping, and other charges?
  • How are sales attributed to MageMail?
  • How can attributed orders be limited to only Complete orders?
  • What about orders that end up getting refunded?
  • Why are there orders from the previous month in this billing period?
  • How does the risk-free trial work?
  • What features are enabled once a credit card is added to the account?
  • Are there any long term commitments?
  • What order states are attributed to MageMail?
  • How can I download an invoice?
  • How are estimates handled for custom projects?
  • How can you look at different date ranges in the billing section?
  • How can I have billing emails sent to a specific address?
  • Can orders placed through the backend via non-web channel be attributed?
  • Why haven't I received a monthly report email for my account?

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